Nye kompetansekrav i offentlig sektor: Digitaliseringens konsekvenser for arbeid med ulik grad av spesialisering (CORPUS)

• Sadorge, Christopher; Nerland, Monika & Mäkitalo, Åsa (2023). Conditioning the work of colleagues: health professionals’ explorative work in technology design. Vocations and Learning. ISSN 1874-785X. doi: 10.1007/s12186-023-09331-0. Fulltekst i vitenarkiv
• Brandenberger, Isabel Alexandra; Hasu, Mervi & Nerland, Monika (2023). Integrating technology with work practices in primary care: Challenges to sustainable organizing "from within". Learning Organization. ISSN 0969-6474. doi: 10.1108/TLO-01-2023-0009. Fulltekst i vitenarkiv
• Nerland, Monika; Hasu, Mervi & Grisot, Miria (2023). Discourses of Digitalisation and the Positioning of Workers in Primary Care: A Norwegian Case Study. Social Inclusion. ISSN 2183-2803. 11(4), s. 172–183. doi: 10.17645/si.v11i4.7121. Fulltekst i vitenarkiv
• Sadorge, Christopher; Nerland, Monika & Grisot, Miria (2023). The Generative Role of Objects in Infrastructure Design: A Case of Designing a System for Continuity of Care. Computer Supported Cooperative Work (CSCW). ISSN 0925-9724. doi: 10.1007/s10606-023-09485-4. Fulltekst i vitenarkiv
• Nerland, Monika (2022). Organisational learning in complex epistemic environments: reflections from studies of professional work in Norway. Learning Organization. ISSN 0969-6474. doi: 10.1108/TLO-02-2022-0025. Fulltekst i vitenarkiv
• Dæhlen, Åsmund & Grisot, Miria (2021). User mobilization in bottom-up infrastructural transformation. Reports of the European Society for Socially Embedded Technologies. ISSN 2510-2591. doi: 10.18420/ihc2021_017.
• Dæhlen, Åsmund & Grisot, Miria (2021). User Participation in Infrastructuring: Exploring the Space for Action. I Parmiggiani, Elena; Kempton, Alexander Moltubakk & Mikalef, Patrick (Red.), Proceedings of the12th Scandinavian Conference on Information Systems (SCIS2021). Association for Information Systems (AIS). ISSN 978-82-303-5054-6. doi: https:/aisel.aisnet.org/scis2021/13/. Fulltekst i vitenarkiv
• Nerland, Monika & Hasu, Mervi (2020). Challenging the belief in simple solutions: The need for epistemic practices in professional work. Medical Education. ISSN 0308-0110. doi: 10.1111/medu.14294. Fulltekst i vitenarkiv

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• Sadorge, Christopher & Nerland, Monika (2023). Professional Learning in Design Work: Developing Patient Information Systems through Object Construction.
• Nerland, Monika; Hasu, Mervi & Grisot, Miria (2023). Discourses of Digitalisation and the Positioning of Workers in Primary Care: A Norwegian Case . Vis sammendrag

  The primary health services are subjected to intensified digitalisation with the aim of transforming care provision. Various smart and assistive technologies are introduced to handle the growing elderly population and enhance the opportunities for independent living among patients in need of continuous care. Research has shown how such digitalisation processes evolve in the intersection of different and often competing discourses, oriented towards phenomena such as service efficiency, cost containment, technological innovation, client-centred care and digital competence development. Often, increased technology use is presented as solutions to pressing problems. However, the way in which discourses are negotiated in work contexts and their mechanisms of inclusion/exclusion have received less attention. This article examines how care workers in the primary health sector are discursively positioned when care technologies are introduced in the services. We employ a perspective on discourses and subject positions in analysing strategic documents and interviews with care workers in a larger Norwegian city. We show how managerial discourses that focus narrowly on the implementation and mastery of individual technologies provide limited spaces for workers to exert influence on their work situations, while discourses that emphasise professional knowledge or broader technological and organisational relations provide a variety of resources for workers’ agency. The way care workers adopt and negotiate subject positions varies with their tasks and responsibilities in the organisation. We discuss the need to move beyond ‘solutionism’ in efforts to digitalise care work in order to provide inclusive spaces supporting the contributions of various worker groups.

• Nerland, Monika (2023). Exploring professional knowing and learning in local and extended contexts of practice.
• Nerland, Monika; Brandenberger, Isabel Alexandra & Hasu, Mervi (2023). Relational meta-work emerging during technology integration in primary care.
• Nerland, Monika; Aanestad, Margunn; Hasu, Mervi ; Grisot, Miria & Sundt-Ohlsen, Harald (2023). Nye kompetansebehov i helsesektorens digitaliseringsprosesser. . Vis sammendrag

  Sesjon på EHiN-konferansen 2023: Hvilke kompetansebehov oppstår lokalt når helsetjenestene digitaliseres og teknologibruken intensiveres? Hva betyr dette for organisasjonene og for ansatte? Denne sesjonen presenterer nyere forskning om temaet, deriblant funn fra et pågående prosjekt der forskere fra UiO samarbeider med Oslo kommune. Sesjonen inkluderer en innledning, to foredrag basert på forskning i prosjektet CORPUS, og en kommentar fra samarbeidspartner i Oslo kommune.

• Sadorge, Christopher; Nerland, Monika & Mäkitalo, Åsa (2022). New challenges for health professionals.
• Sadorge, Christopher (2022). Collaborative work in designing a system for patient information sharing in health care.
• Brandenberger, Isabel Alexandra; Hasu, Mervi & Nerland, Monika (2022). Reorganising practices in digitalising primary health services: The concerns of welfare technology coordinators.
• Hasu, Mervi & Saari, Eveliina (2022). Localising strategies in the early phase of digitalisation in primary health organisations. Case examples from Norway and Finland . Vis sammendrag

  How do organisations that make strategic decisions to digitalise their services begin to organise the workplace for digitalisation? In other words, how do organisations with different work contexts try to localise the various digital solutions and systems in tying (or configuring) them with work practices? Neither information systems research nor organisational or workplace learning research studying digitalisation has sufficiently addressed what kinds of localising strategies occur and what kinds of competences emerge locally in various organisational contexts during localising efforts (e.g. Vallo Hult et al. 2022). Thus, especially in the early phases, working towards local digital change can be constitutive for the further trajectory of digital transformation on organisational and network levels (Törmer & Henningsson 2018). This paper explores localising strategies in the early phase of digitalisation in two primary health organisations. The Norwegian case organisation (‘urban-distributed’) comprises several independent urban city districts responsible for local services and several specialist central agencies, such as the health agency, responsible for care development in medical, dental, psychosocial care, public health and development of the municipality’s professional systems. The Finnish case organisation (‘rural-integrated’) is responsible for both social and health care in a broad geographic region and comprises urban and large rural municipalities. We anticipated variation in the localising strategies of the two cases based on the developmental and demographic characteristics of both health care systems. We aimed to investigate how the different organisational contexts are displayed in the localising strategies of these organisations, particularly how the context-specific strategies address organising work roles and establishing required competences in different ways. Hertzum and Simonsen’s (2019) qualitative analysis of local competences in an IT development project in a hospital context inspired our paper. They formed a catalogue of seven competence categories, each of which comprised multiple qualitatively characterised competences that are needed locally to configure information systems and work practices for one another. To broaden the analysis of locally required competences outside a single project level towards organisation-wide digital change, we employed a practice-based perspective on a localising strategy for digitalisation. The analysis revealed both similarities and differences in the localising strategies in the two cases.

• Hasu, Mervi ; Nerland, Monika & Brandenberger, Isabel Alexandra (2022). Hvordan endrer velferdsteknologi arbeid og kompetanse i tjenestene? Presentasjon av foreløpige forskningsresultater og interaktiv seminar . Vis sammendrag

  Forskningsprosjektet CORPUS utvikler kunnskap om kompetansebehov og læring i helsesektoren ved å gjennomføre nærstudier av hvordan digitalisering fører til endringer i arbeidsorganisering og oppgavefordeling, hvilke kompetanser som trengs for å takle disse utfordringene, og hvilke læringsmuligheter som tilbys i det daglige arbeidet. Innføring og bruk av velferdsteknologi i Oslo kommune har vært et hovedområde for forskningen, med bydel N.N. som en sentral samarbeidspartner. CORPUS-prosjektet er nå midtveis i sin finansieringsperiode, og vi avslutter datainnsamlingen denne våren. Vi vil presentere de foreløpige observasjonene og funnene om (1) hvordan arbeidet i tjenestene endres med implementering og bruk av velferdsteknologi, og (2) hva endringene betyr for organisering av arbeidet, arbeidsroller og kompetansekrav. I tillegg vil vi gjerne (3) høre dine synspunkter og kommentarer, og diskutere hvilke funn som er mest relevante å fokusere mer på i den gjenværende prosjektperioden.

• Mäkitalo, Åsa & Dalevi, Linn (2022). Mastering care? Welfare technologies in health care team decision practices.
• Brandenberger, Isabel Alexandra & Hasu, Mervi (2021). Implementing technologies as renegotiating of responsibilities: a study of the emerging work role of the welfare technology coordinator in municipal health care.
• Sadorge, Christopher; Nerland, Monika & Mäkitalo, Åsa (2021). Negotiating categories in design work. A study of a team developing a patient information system .
• Sadorge, Christopher; Nerland, Monika & Mäkitalo, Åsa (2021). Categorisation work in the design of health information systems.
• Nerland, Monika (2020). Reconfiguring relations between higher education and work: Knowledge practices and learning in the (post)digital era.
• Dæhlen, Åsmund (2020). MECHANISMS OF DEMOCRATIC DESIGN - Rethinking large scale Participatory Design.
• Liljeros, Linn & Hasu, Mervi (2022). Integrering av velferdsteknologi – En kvalitativ casestudie av hvordan to kommunale aktører bidrar til utviklingen av fremtidens hjemmetjeneste. Universitetet i Oslo.
• Hasu, Mervi & Kilander, Bendik Runesønn (2021). Velferdsteknologi og digital opplæring i helsesektoren. Pedagogiske aspekter og tilrettelegging rundt nettkurs på bydelsnivå i Oslo kommune. Universitetet i Oslo.
• Sciuto, Katarina; Winsnes, Sigurd; Nerland, Monika & Hasu, Mervi (2021). Profesjonell agency i digitale arbeidskontekster. En kvalitativ intervjustudie blant ansatte i kommunehelsetjenesten. Universitetet i Oslo.

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